Frequently Asked Questions

Enjoy your visit and avoid surprises. Check out our helpful list of answers to our guests’ most common questions.

Ticket Information

Advance Tickets for a variety of seating options can be purchased online from our website through our partnership with Eventsprout. View ticket options.

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Can I exchange tickets for another day?

Maybe. We’re happy to exchange your tickets for another day, if there are still tickets available, but please note; the event does not offer refunds.

 

What if I cannot find my EventSprout tickets?

The easiest way to get your tickets is to find your email order confirmation; tickets are usually attached as a PDF file you can print. Can’t find them, having trouble printing, or other questions visit Eventsprout Zendesk here.

 

What is the difference between general admission tickets and premium seating?

General Admission tickets simply get you in the gate to the Airshow. You are responsible for your own seating during the show.

Premium Box Seating provides assigned pre-reserved outdoor seating along the crowd line with a shade tent available in the area, allowing you a great view of the air show, and portable restrooms specific to this area.

Mustang Club provides shaded and outdoor seating areas along the crowd line allowing you a great view of the air show, bottled water and portable restrooms specific to that club.

General’s Club is our VIP chalet at includes indoor and outdoor seating areas, catered food and beverages, with air conditioned portable restroom trailers available.

Visit our ticket page for more details. Become an /home & purchase early for best pricing!

Can I use my Sunday Premium Seating/Chalet tickets on Saturday instead?

No. All tickets are day specific for the day for which they are purchased. The premium venue areas have limited seating and tickets are sold for the number of seats available each day. You can transfer tickets to a different day by utilizing Eventsprout’s Zendesk.

Do I need to buy my children tickets?

General Admission tickets for ages 12 and under are free. We want our local youth to have the opportunity to be inspired and see all that is available to them in the wonderful world of aviation! Premium venue areas have a reduced price for youth admission. Please check our tickets page for additional information and current ticket prices.

Are VIP tickets available?

Yes, premium ticket options are available for purchase. Supplies are limited. Please see our tickets page for current pricing and availability.

Transportation and Parking

Quick answers and solutions for navigating to, and around the air show.

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How do I get to the air show?

The Air Show location: Genesee County Airport 4701 E Saile Dr, Batavia, NY 14020

Please reference the parking map for additional details.

 

How much is parking?

Parking is FREE!

Is there accessible parking?

Yes. You must have a handicapped plate or tag in the car and make sure the parkers flagging your car are aware of your handicapped status. They will direct you to the handicapped parking areas. Handicapped parking is limited and is on a first-come-first-served basis. Please arrive early to ensure a parking spot. A map to these areas may be found on the parking page.

Can I watch the show from car in the parking lot?

No. Even if you have purchased tickets, loitering is not permitted in the parking lots.

Can I go out to my car and re-enter the air show?

There is no re-entry to the show.

Entry Restrictions

No suprises.  Learn more about item restrictions and what to expect upon entry.

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Is there a comprehensive list of entry restrictions?

Yes. Please check the entry restrictions page for an updated list of both permitted and prohibited items.

About the Air Show

General Information about the air show and what to expect during your visit.

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What is an air show?

From supersonic-speed jets to gravity-defying aerobatic acts to parachutists, and a host of on-the-ground displays and activities, a day at the Airshow is a fantastic and memorable experience, whether you’re an avid aviation fan or just love a great show.

Tens of millions of spectators attend air shows every year, and the air show industry represents one of the very largest, — if not the largest — outdoor professional sports in North America. Moderately priced for families and individuals of all ages, this is one show you won’t want to miss. View ticket options

When is the air show?

The current year air show dates are displayed prominately at the top of each page of this site.  Additionally you can check the schedule page (subject to seasonal availability).  Please contact us directly for additional assistance.

When do the gates open and close?

Please check the schedule page (subject to seasonal availability) for the latest information.

What is the performer schedule

View the full and updated list of perfomers here.

For information about gate opening and performance times, please reference the schedule page.

Is the air show the same for both days?

Generally, yes, the show is scheduled to be the same both Saturday and Sunday.

Are shaded areas available?

Premium seating areas include access to shade tents. There is very limited shade available in the general admission area. Guests should bring sunscreen and drink plenty of fluids.

Can I meet the pilots?

Yes! Many of the feature pilots and crew make themselves available before or after their performances to meet their audience.

 

Do I need hearing protection?

The Airshow strongly encourages you to bring and use proper hearing protection such as quality ear plugs, and especially so for children. The noise from the jet engines and pyrotechnic explosions may be painful or harmful for some.

For young children who may tend to play with and/or remove the foam type plugs, a suggested alternative is sound muffs (available at most sporting goods stores, and generally available in children’s size). Please make your own choices on this matter and protect your hearing.

 

Is the show handicap accessible?

The airshow has made every effort to accommodate those with special needs. Some of the accommodations offered include a handicap parking area and ADA portable restrooms. The event space is a mix of hard surface and grass. The event space is large, so make sure to plan for breaks throughout the day and assistance as needed.

For young children who may tend to play with and/or remove the foam type plugs, a suggested alternative is sound muffs (available at most sporting goods stores, and generally available in children’s size). Please make your own choices on this matter and protect your hearing.

 

Will the show be televised?

The Airshow will not be televised and unauthorized broadcast of the show is prohibited. To see all aspects of the Airshow, you need to attend.

 

 

What happens if it rains?

It takes more than a few drops of rain to stop the air show! Airshow performers have high, low and flat routines to adapt to varying weather conditions.

Schedules may be altered or delayed for periods of time if heavy rainfall occurs. We will do what we safely can to operate the show, but please understand that our first priority is the safety of our guests and performers.

 

 

What food is commonly found at an air show?

The air show will have a large variety of food and beverage available at the show.

Are first aid facilities on-site?

Yes, medical personnel will be on site and a first aid center will be open.

What are recommended items to bring to the air show?

Portable chairs, strollers, cameras, debit/credit cards for concessions, some vendors will take cash, (ATMs are NOT available), sunscreen, earplugs, blankets and handheld umbrellas (less than 36 inches in diameter depending on forecast) are items air show veterans tend to pack.

Please check the entry restrictios page for a full list of permitted and prohibited items. If you have additional questions, contact us directly.

What items are prohibited from being brought into the air show?

Please check our entry restrictions page for a full list of permitted and prohibited items.

Is smoking permitted?

No. Smoking is not allowed anywhere on the grounds including the grass parking areas.

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